NOC MANAGER | NOC TEAM MANAGER | NETWORK OPERATIONS CENTER MANAGER

03/01/2022

Roma

Job description

Techyon is the first Head Hunter which exclusively specializes in the search and selection of senior professionals and managers in the Information Technology field. Our Recruitment Engineers select the best IT profiles for prestigious IT consulting firms, banks, service companies, manufacturing groups, start-ups of excellence and digital DNA companies.

About the Company: for an innovative and digital company, our Recruitment Engineers are looking for a NOC Manager.

Core responsibilities:
  • Coordinate the NOC Team, including supervision, scheduling, professional development and discipline;
  • Design, implement and enforce the policies, procedures and best practices for the NOC team;
  • Establish performance objectives and reviews with all team members;
  • Plan, organize, schedule, and supervise the day-to-day NOC support activities, including troubleshooting and service issues;
  • Ensure that the client networking system runs efficiently without interruption;
  • Ensure continual process improvement within the NOC, including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks;
  • In coordination with Provision manager and SOC manager, definition of the standard configuration for the implantation of new equipment in clients;
  • Handle escalations and manage support from different levels;
  • Manage tools, systems and procedures to ensure dynamic management of issues and customer management;
  •  Remote administration, configuration and operation of perimeter security devices (Firewalls, IDS/IPS, UTMs, VPN concentrators, Proxies, Content filtering, network antivirus, anti-spam, WAF, anti DDoS,…), as well as monitoring on web sites’ security;
  • Cloud Security Management.

Job requirements

Must have:
  • At least 3-4 years in similar position;
  • A clear passion and enthusiasm about cyber security;
  • Ability to work with cross-functional teams;
  • Strong communication and technical skills;
  • Solid foundation in networking protocols and network architecture;
  • Excellent technical knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery and High availability using industry standards;
  • Experience in LAN, WAN, DC networking, Cloud Networking environments, different Operating Systems and Applications;
  • Technical knowledge and experience in Windows, Linux, MacOS, mobile administration;
  • Technical knowledge and experience in IPSEC and/or VPN solutions;
  • Technical knowledge and experience in Administration and operation of perimeter security devices (Firewalls, IDS/IPS, UTMs, VPN concentrators, Proxies, Content filtering, network antivirus and anti-spam);
  • Fluency in English.
Nice to have:
  • Bachelor's or master's degree with qualifications in computer science, telecommunication engineering and information technology, cyber security, or equivalent education experience;
  • Cisco certifications or equivalents (CCNA, CCNP);
  • Microsoft certifications or equivalents (MCP, MCSE);
  • Linux System Administrator certifications (LPIC-1, LPIC-2);
  • Other relevant security certifications (CISM, CEH, SANS).

 

Other info

Location: Rome

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